Determine Shipping Rates & Times
Shipping rates and times depend on the shipping speed and the weight/size of the items.
- Select Proceed to checkout.
- Select or add your shipping address.
- Select a shipping speed and select Continue.
- Select a payment method and select Continue.
The total shipping & handling cost as well as the estimated date of delivery, is listed under Order Summary.
About Our Returns Policies
Items shipped from Werckstore.shop, including Werck Store Warehouse, can be returned within 30 days of delivery, with some exceptions:
- For information about products that can’t be returned, see Items that Can’t be Returned.
- To determine if a product sold by Werck Store has a longer return timeline, locate the product type below. If the product type isn’t listed or doesn’t state another return time frame, our standard 30-day return policy applies.
- While most sellers offer a returns policy equivalent to Werck Store, some seller returns policies may vary. If the seller’s listing is eligible for registration, it will be subject to the same return policies as items fulfilled by Werck Store that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.
- For products purchased from the Werck Store, see Werck Store Global Store Returns.
- For more information on refund timing and amounts (including partial refunds and restocking fees), see Refunds.
- If you have returned an item to Werck Store by mistake or included something not intended for Werck Store in a return, see Mistaken Returns.
Accepted Payment Methods
The following payment methods are available for use:
- Visa
- MasterCard/EuroCard
- Discover Network
- American Express
- Diner’s Club (U.S. billing addresses only)
- JCB
- NYCE
- STAR
- China UnionPay (credit card only)
- Visa, MasterCard, or American Express prepaid credit or gift cards
- Venmo
For What Purposes Does Werck Store Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
- Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Provide, troubleshoot, and improve Werck Store Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Werck Store Services.
- Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Werck Store Services.
- Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
- Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
- Communicate with you. We use your personal information to communicate with you in relation to Werck Store Services via different channels (e.g., by phone, email, chat).
- Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. To learn more, please read our Interest-Based Ads notice.
- Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Werck Store, and others. We may also use scoring methods to assess and manage credit risks.